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During the final stages of IT product development, one of the Steering Committee members suggested that the test and pre-launch marketing should also be managed under the Program. The marketing project is outsourced under different budget. As a Program Manager how should you respond?
Which of the following would be the most common reason for Program stakeholders to be resistant as opposed to supporters?
The most beneficial role for the Program Manager in Change Management activities at Program level is:
As part of developing new hybrid engines for automobiles, one of the projects discovered an alternative component that might also save cost of building conventional engines. It needs additional testing facility. The funding is approved. What should be the next step?
All the components of the Program have been closed, the lessons learned were documented and formal sign-offs on the deliverables were received. Which of the following is the most important additional step that needs to be performed for the Program to be formally closed?
As part of annual strategy, the company plans to stop investing in one of the profit making hardware product. As a Program Manager of this product what would be your approach?
A pharmaceutical company is working on a Program with presence in 5 countries and 14 cities. Work at each site is treated as a separate project. The findings are collated and coordinated at the Program level and more such components are set up as needed. Which one should require the most attention from you as a Program Manager?
As part of the Program transition, training for the staff members and development of IT system for supply chain is required. The functional department has made the provisions in their budget. Which is the most logical source for the budget needed for these activities?
Project A is part of a Program. During risk identification and response planning, the Project Manager had identified a risk, for which the response plan was identified as “Accept”. The risk event has actually occurred, causing a cost increase of 300,000 USD. How should this be handled within the Program?
One of the projects in a Program does not have sufficient reserves to cover liabilities as possible risk of hazardous material storage. The Program stakeholders have proposed to move the facilities to a different state where the liability clauses are lenient. This requires additional funding, so a change request has been generated. How should the change request be dealt with?
The most important reason of higher level of uncertainty within a Program as compared to project is…..
A product created by one of the projects within a Program is ready for deployment. During the transition process, the Manager of the operations team suggested some extra expenditure that would greatly improve the service experience and drive future sales. What should the Program Manager do with this request?
As a Program Manager you are somewhat surprised to see a meeting invitation from a Project Manager for a weekly project risk review meeting. The Program has about 15 projects and is fairly demanding. How should the Program Manager respond to the invitation?
A research Program identified a large number of opportunities for the future growth. What would be your recommendation for best course of action to realize opportunities when the budget is limited?
Your Program is time critical and in the spotlight. One of the projects within the Program is delayed by 1 month due to a deliverable from a vendor. The project is not on the critical path and the delay is not so alarming from the overall Program perspective. How should the Program Manager present this information in the review by the Program Steering Committee?
Some projects which are part of a multi-year Program are in their closure processes. The deliverables are accepted and were signed off by the customer. The Manager of the customer services department responsible to maintain and support the deliverables complained that his staff have not been trained. What should the Program Manager do?
A Government Program includes large number of private players who are competitors in the market. In order to govern the Program what should be the Governance approach of Sponsoring committee?
While preparing the Program Schedule, one of your Project Managers claims that it is hard to put a time line against many of her project’s deliverables because it requires a lot of research before confirming the approach. What is the best way to move forward?
A Program is in transition phase. It is noticed that one of the project output needs a major change causing initiation of one more project. How should the Project Manager deal with this?
A Program was initiated by a software company to launch a product suite. After the release, it was discovered that one of the module was redundant. What has been missed out?
You are the Program Manager on a Program that is meant to come up with a cross-organizational reporting framework. The Project Managers work within specific functions and have no reporting relationship with you. What would be the biggest challenge for you in this situation?
You are a Program Manager for roll-out of an ERP system across 5 locations. This has widespread impact on all functions. You fear that there would be a lot of reservations from the functions who are concerned about maximum impact from the change. What is the best response to this risk?
In order to manage resource constraints you have proposed outsourcing some of the projects in a Program. Your Project Managers are not convinced and they believe all the work must be done in-house to give them the necessary control. How should you proceed?
A Program has been initiated to implement an enterprise wide resource planning (ERP) system. The end users are technically novice and are reliant on the project teams for help. Project Managers see the support work as a disruption and tend to give it the lowest priority. As a Program Manager what should you do?
Your organization is working on a business process optimization Program for the local Government. The Project Managers are getting arbitrary change requests and conflicting directions from the bureaucrats. What might be your best option as Program Manager?
Your Program operates in an extremely dynamic business environment and requirements change frequently. While developing the Future State document you realized that your stakeholders lack visualization of the End State. What is the best option to plan the Program benefits delivery phase?
As a Program Manager you are evaluating two projects. Project A was started last year to improve operational cost for a business line by 30%. 300,000 USD has been already spent on the project and the Project Manager is asking for another 500,000 USD. Project B is yet to start. It also aims to achieve 30% savings in operational cost by using different approach and requires a budgetary allocation of 500,000 USD. Which project should you select for funding?
A Program Manager is contemplating calling a meeting to resolve an issue. The problem has to do with some changes to technical specifications due to new technology that is suggested and might result in better functionality. Who should be the invitees to this meeting?
The CIO of a large finance organization recommended CMMi practices for their IT support. The board has approved this recommendation but remains skeptical about the business value of this exercise. Which of the following would BEST help you as a Program Manager and the CIO (who is also the Program Sponsor) keep the Board members engaged in the Program?
The Program Steering Committee is meeting to take a call on an important matter that will shape the direction of the Program. There are two camps in the board, both having roughly equal support. Both options are widely divergent and a decision is needed one way or the other. How the Sponsor should make the decision ?
Your Program’s budget is being reviewed as part of the annual budgeting cycle. Some components are nearing completion and can be rolled out for transition. There are severe constraints on funding due to a business slow down. Which of the following is the best thing for the you to do?
Which of the following statements about closure of Programs correctly reflects when a Program should be closed?
You are a Program Manager of a large Program involving multiple organizations. You noticed that Project Teams are unhappy about parity in Reward and Recognition policies of their respective organization with respect to Program work. How would you resolve the situation?
What kind of risks are least appropriate for inclusion in the Program level Risk Register?
One of the projects in your Program may undergo a drastic change in scope and cost due to change in regulations. In order to make a Go/ No Go decision for this project you would…
One of the Project Managers informed you that he is proceeding with the approved change request without notifying to a concerned stakeholders in operations who is non-cooperative. The Operations Manager is one of the main users of the change request. As a Program Manager if this conflict is not handled then it will affect…
One of the Operations Manager suggested a change to a project deliverable which is approved. This change, would affect 2 other projects. How this change should be incorporated?
A metro rail Program is intended to transform the commuting travel practices of the congested city. The Program delivers multiple capabilities to achieve a profitable public transportation. In order to Initiate the Project Charters in the Program you will refer…
Your organization’s strategy has changed as a result of acquisition by another company. Your Program in its final stage is about to deliver the benefits and has only about 6 months left. However, the Program is not in alignment with the new strategy of the organization. What should the Program Manager do?
A public facing web portal containing many components is about a week from launch. During operational readiness assessment, a defect was discovered which will make it vulnerable to security breaches under certain circumstances. The Sponsoring group is in favor of launch with defects. How should this situation be dealt with?
One of your Project Manager in a Program is about to complete his project with savings of 30,000 USD. He recommends to add few more features to the product to delight the customer. As a Program Manager you will…
One of the risks for your Program is ‘Currency devaluation and possibility of high inflation in the 2nd year of execution’. This risk will be categorized under…
You are appointed as a Program Manager to oversee an ambitious product development initiative in an organization. The products envisaged and the technology as well as domain is new to the organization. In the initiation of the Program, what should be the most important concern for you?
In a Transition phase of the Program the end users are not co-operating for data migration to new ERP system. They have complained to the management that project deliverables are not as per defined process of operations. However the underlying conflict is between the management and operations regarding annual appraisal system. As a Program Manager you would….
Stakeholder engagement is a joint responsibility of the Program Steering Committee, Program Manager and the Project Manager. Which is the best set of focus areas for stakeholder engagement by the Program Manager?
Which of the following is a good practice regarding resource management for a Program and its components?
At a Program review, many Project Managers pointed out that it is very difficult to coordinate work because of strong functional loyalties which cause friction between the teams. For instance, the engineering and the testing teams are constantly at loggerheads because of conflicting goals. What would you do as Program Manager?
What role does the Program Manager play in the quality assurance activities on each project?
While preparing the Program schedule, you see that some of the shared resources are likely to remain idle across projects. You will …
Projects A and B are part of a Program. Project A was delayed due to occurrence of an project level risk, with cascading effect on Project B and the overall Program. The delay will cause a monetary loss of 50,000 USD to Project A. The impact of the delay in the Program is 70,000 USD. How should this be funded?